๐Ÿ‘‹ Iโ€™m a UX designer and graduate of the User Experience Design Immersive at GA DC. My varied work experience in creative management, customer service, and even pastry arts helps give me a unique, detail-oriented, and holistic approach to design problems.

My love of design began in college, where I created graphics and layouts for a literature & arts magazine. While visual design plays a crucial role in enhancing user experience, I believe beautiful products are ones that have been thoroughly researched and tested by users every step of the way. 


Check out my resume below



Experience


General Assembly, Washington, DC
User Experience Design Immersive - 2019
Completed 400+ hours of professional training. Designed individual and collaborative client-based projects, including:

GhostPay
  • Created a clickable prototype in Balsamiq of a mobile wallet and payment app for cryptocurrency users
  • Conducted 10 in-person surveys about cryptocurrency and mobile payment habits
  • Used competitive research to inform interface design
  • Conducted usability tests on paper and Balsamiq prototypes to refine before presenting design and recommended next steps

DC Service Redesign
  • With 1 other UX designer, used service design best practices to suggest improvements to service interactions between DC government agencies
  • Conducted 15 1-hour contexutual inquiry interviews, synthesized over 350 qualitative and quantitative data point
  • Reported insights and areas of improvement to the Office of the City Administrator

optiMize
  • Took project management lead in interaction design project with 2 other UX designers
  • Prioritized prototype features by creating a project roadmap and product roadmap to align client goals with time limitations
  • Created a clickable prototype in Axure for UMโ€™s student icubator program

Fertiquity
  • Conducted 17 in person street interviews to validate and define project scope
  • Created clickable wireframes and final prototype in Figma
  • Conducted 3 rounds of usability tests for a total of 15 tests
  • Incorporated branding in line with clientโ€™s goals and utilized color theory best practices in mockup
  • Packaged final product and recommended next steps for clientโ€™s pre-launch website

Agora Financial, Baltimore, MD
Creative Manager, Web Development and Video Production - Sept โ€˜17-Feb โ€™19
Handled upwards of 20 projects per week and oversaw processes in creating HTML web pages from visual design mockups through development. Prioritized and delegated project work tasks against high-pressure deadlines.

WUVT, Blacksburg, VA
Business Manager - May โ€˜16-July โ€˜17 Ensured organization met business goals by maintaining inventory, budget, and underwriting schedule. Oversaw fundraising initiatives to raise over $20,000 over the course of one year to repair station equipment.

Editor-in-Chief of The Woove (a WUVT-FM publication) - Jun โ€˜14-May โ€˜16 Curated print magazine and online features for maximum readability and visual impact. Formatted and edited layout to meet publication standards using Photoshop and InDesign.



SKILLS
User Interface Design User Research
Usability Testing
Prototyping
Wireframing Information Architecture
Design Thinking

PROGRAMS
Sketch
Figma
Axure
Balsamiq
Zeplin
InVision
Adobe Suite


EDUCATION
General Assembly
UXDI (2019)


Virginia Tech BA Spanish Language
& Literature (2018)

Mark